Privacy Policy

Mindeo: AI Chat & Helper is built to be a quiet place to think. This Privacy Policy explains, plainly and specifically, what information moves through the app, why it moves, and what stays out of reach. It applies to the Mindeo: AI Chat & Helper mobile app, operated by Mindeo: AI Chat & Helper ("we", "us"). Effective date: 2026-11-06.

The short version

There are no accounts and no sign-in. We do not ask for your name, email address, phone number or password. The text you send in a chat is processed on our own backend to produce a reply. Payments are handled by Apple, and subscription status is tracked through Adapty. That is the full picture; the sections below add the detail.

What the app collects

Chat content: the questions, prompts and follow-ups you type, and the responses generated for you. These are transmitted to our backend so a reply can be produced. Purchase and subscription information: whether you have an active subscription, which plan you hold, and related transaction events, as reported by Apple and processed through Adapty. Technical information: basic device and app data needed to deliver the service and record subscription status, such as an anonymous app or device identifier, app version and operating system version.

What the app does not collect

We do not collect account credentials, because there are no accounts. We do not receive your payment card or bank details; Apple handles payment in full. We do not ask for your contacts, photos, precise location or similar personal data. Please avoid typing sensitive personal information into chats, since anything you enter is sent for processing.

Where your chats are processed

Every generation runs on backend infrastructure operated by us, the developer. Your chat content is sent there, used to generate a response, and returned to the app. We use this content to provide the chat feature and to keep the service working reliably and securely. We do not sell your chat content.

Third parties involved, and why

Apple App Store: distributes the app and processes all purchases and subscriptions through Apple In-App Purchase. Apple handles billing, payment details, renewals and refunds under its own privacy policy. Adapty: a subscription management service. When used, Adapty receives purchase and subscription data so the app can confirm whether you have access to paid features, and provides us with aggregated subscription analytics, such as conversions and renewals. Adapty processes this data under its own privacy policy. No other third-party services are used.

How long we keep information

We keep chat content and technical data only for as long as needed to provide the service, maintain its security and meet legal obligations. Subscription records held by Apple and Adapty are retained according to their respective policies. Deleting the app removes data stored locally on your device.

Your rights: access and deletion

You may ask us what information we hold related to your use of the app, and ask us to delete it. Because there are no accounts, we may need details from you, such as the approximate time of your chats or your purchase receipt, to locate the relevant data. For records held by Apple, including payment and subscription history, contact Apple directly or use your Apple ID settings. Depending on where you live, you may have further rights under local law, and we will honour them.

Changes to this policy

If our data practices change, we will update this policy and revise the effective date. Material changes will be reflected in the app or on its App Store listing.

Contact and effective date

Questions or requests about privacy can be sent to Mindeo: AI Chat & Helper through the support contact listed on the app's App Store page. This Privacy Policy is effective as of 2026-11-06.

Mindeo: AI Chat & Helper · mso1995983@gmail.com